At Sestore Fashion, we strive to provide a smooth and secure shopping experience. This Payment Policy outlines the payment methods we accept, how transactions are processed, and the security measures in place to protect your financial information.
1. Accepted Payment Methods
We accept the following payment methods:
- Credit/Debit Cards: Visa, Mastercard, American Express, and Discover.
- Online Payment Platforms: PayPal and other supported platforms.
- Other Methods: [Insert other payment options such as Apple Pay, Google Pay, or bank transfers, if applicable.]
2. Currency
All transactions are processed in [Insert Currency, e.g., USD/EUR]. If you are paying with a different currency, your payment provider may apply conversion rates and fees. Please check with your provider for details.
3. Payment Security
We prioritize the security of your financial information.
- All payments are processed through encrypted and secure payment gateways.
- We do not store full payment details (e.g., credit card numbers) on our servers.
- Third-party payment processors are PCI DSS compliant to ensure your data is protected.
4. Payment Authorization
When placing an order, your payment must be authorized and approved by your financial institution. If your payment is declined, the order will not be processed.
5. Taxes and Additional Charges
Prices displayed on our website may include or exclude applicable taxes based on your location.
- Any additional taxes, duties, or fees required by your local government (e.g., import taxes) are the responsibility of the customer.
6. Refunds and Chargebacks
Refunds for eligible returns will be processed to the original payment method used.
- For credit card payments, refunds may take 5–10 business days to appear on your statement.
- We reserve the right to contest fraudulent or invalid chargebacks.
7. Order Verification
For security purposes, we may require additional verification for certain transactions. This may include:
- Verification of billing and shipping addresses.
- A request for identity confirmation in cases of suspected fraud.
8. Issues with Payment
If you encounter issues while making a payment, please:
- Ensure your card or payment method is valid and has sufficient funds.
- Double-check your billing information for accuracy.
- Contact our customer support team at [email protected] for assistance.
9. Updates to This Policy
We reserve the right to update this Payment Policy as needed. Changes will be posted on this page with the updated effective date.
10. Contact Us
For any questions or concerns regarding payments, please reach out to our customer support team:
Email: [email protected]